Make this a gift

No Returns Only Exchange
Why We No Longer Offer Returns: A Real Story

When we started, we offered a no-questions-asked return policy, hoping it would build trust and peace of mind. But what we didn’t anticipate was how this well-intentioned approach would backfire.

Sarees came back used, sometimes damaged, and occasionally even swapped with other items entirely. It wasn’t just disappointing, it was a financial hit we couldn’t sustain. Every saree we make is tailored to your unique size and height, handcrafted with care by our artisans. When returned after being worn, it wasted fabric, time, and the love we pour into each piece.

We realised that with every return, we weren’t just losing money, we were losing our Shakti. The energy and strength behind our brand were being drained, and the purpose we stand for was at risk. Our carefully crafted sarees were being misused, and the waste began to impact the very soul of what we do.

That’s when we made a conscious decision:
We no longer offer returns.
Not because we don’t trust you but because we respect what we create, and the people who create it.

Here’s how you still have our AseemSupport:



FAQ: For Our Thoughtful Customers

Q: What if I’m not happy with what I get?
A: That’s rare, but we’re here for you. We offer exchanges, alterations, or store credit (valid for 3 months) to make sure you’re happy without contributing to waste.

Q: What if it doesn’t fit me?
A: We offer one free alteration to get the fit just right. If you need further adjustments, we charge a nominal fee of ₹499. We're here to help you love the fit while being mindful of our resources.

Q: Can I exchange it for another piece?
A: Yes! Just raise your exchange request within 3 days of receiving your order. The product must be unworn and in its original condition.

Q: What if I need more time to decide?
A: No problem. As long as you raise your request within 3 days, we’ll issue store credit (valid for 3 months), so you can take your time.

Q: What if the product I receive is damaged or defective?
A: We carry out a strict quality check before dispatch. But if your product arrives damaged or defective, please report it within 3 days of delivery with clear photos and a video. Once verified, we’ll offer an exchange or store credit (valid for 3 months).

We’re committed to providing the best experience for placing your trust in us and will always support you when there’s a genuine issue.

Q: Why not allow returns like everyone else?
A: Because everyone doesn’t customise like we do. Our sarees are made to order and crafted just for you. Allowing returns led to misuse, waste, and losses that impacted the future of our brand. We’ve chosen a more responsible path that protects our products, our people, and our purpose.


If you’ve read this far - thank you.
We know easy returns are the norm. But choosing AseemShakti means choosing craftsmanship over convenience, and conscious values over mass choices. When you wear our saree, you wear purpose and that sets you apart.

You don’t just wear AseemShakti. You give it. Your trust, your belief, your choice to stand with mindful fashion gives us the strength to keep going. You are our Shakti - limitless and powerful. And we will never take that trust for granted.

Thank you for being part of this journey. You're not just supporting a brand. You're shaping a movement.
And let’s be honest,  nothing looks better than values that fit perfectly.
Exchanges
🔄 What’s swappable: Need a different size, color, or just a fresh start? We can exchange it within 3 days of receiving your order.
✈️ Shipping: As soon as we get your original item, we’ll ship your replacement faster than you can say, “Should’ve gotten the blue one!”
Please read the refund and return policy